If you cannot sign in
For everyone- Forgot your password: choose Forgot password? and enter your email. Type the reset code we email you and your new password twice. With an authenticator app, also type its code in Code from your authenticator app. With WhatsApp codes, leave that box empty and choose Reset password: we send a code to your WhatsApp, and you type it to finish.
- Lost your phone, your WhatsApp number or your authenticator app: write to support@covarage.com. After checking it is you, Covarage resets your second step and you set it up again at your next sign-in. If you hold both methods, you can remove the lost one yourself on My Profile.
- Leaving your employer: add a personal backup email first (customers: My Profile, then Add a backup email; brokers: Your account). You can still sign in and reset your password with it.
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Signed in? Ask Covarage from any page of the platform and follow it to the reply. Or email support@covarage.com.