Raise a ticket and follow it
For employees- Choose Ask Covarage.
- Under How can we help?, choose See a doctor or Anything else, and add a file if you need to.
- Follow it under Your requests, from Open to Done, and read every reply there.
Good to know
- Covarage's team picks up tickets within one working day. Every reply shows who wrote it; Covarage's replies read Covarage.
- Your tickets are private. A ticket you raise is seen only by you and Covarage's team, never by your company's Owners and Admins. A medical ticket is seen only by the person who raised it and Covarage's team.
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Signed in? Ask Covarage from any page of the platform and follow it to the reply. Or email support@covarage.com.